NOC Front Office Shift Leader

The position of NOC Front Office Shift Leader will include:
• Plan & perform all the shift operational activities.
• Support and implement MSTOP processes.
• Approve and review leave of people in his/her team.
• Report security breach incidences.
• Sanctioning shift allowances of his/her team members.
• Suggest for corrective and preventive actions of security threats.
• Act as a planned work coordinator for emergency requests beyond normal office hours.

General requirements:
• Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering or equivalent.
• Basic and 1st line of support technical trainings: Core, BSS, Utran and Transmission.
• Vast experience in Operation & Maintenance implementation /integration /operation / support or testing environment.
• Technical awareness of different monitoring systems from the globe vision, different technologies OMC, OSS Citrix, Clients, Mobile Element Management systems, OAM different management tools.
• Good knowledge of service networks / service applications characteristics and capabilities.
• Good knowledge of service performance indicators and their interpretation.
• Support system knowledge and shall be able to use required applications after proper set-up, with use of documentation without further assistance.
• Knowledge of services and service applications implementation / integration processes.
• Knowledge in Access-, Core-, Transport-, and Service- Networks.
• Fluency in English

Salary: Depends on skills and experience

Job Type: Contract

Duration: 6 months (renewable)

Start date: ASAP

Job location: Saudi Arabia

Job reference: 3WJ-ED-FOSL

In order to apply for this position, please send your CV to: (Send CV using the apply link)

Agency/Employer: CommsResources
Town or City: Saudi Arabia
Location: Abroad
Sector: Telecomms
Related Job Titles: Not stated
Permanent/Contract: Contract, Full time
Experience: 5 years
Date: 26-08-2008
Salary: Not specified

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