Customer Service Coordinator

To provide comprehensive support to customers to ensure customer requirements and business targets are achieved in accordance with the company’s objectives.
Using the most appropriate method of communication (telephone, email, fax and letters) when being the first point of contact for all customers.
Develop and maintain effective working relationships with key customers to develop more business opportunities.


Work Experience Requirements:
• Demonstrable experience of providing an excellent level of customer service within a freight forwarding environment would be an advantage.
• Computer Literate.
• Thorough knowledge of company products.
• Experience with FCL would be a distinct advantage.
• Experience of working under pressure in a customer service environment
• Educated to GCSE standard, or equivalent.

Agency/Employer: Professional Choice Personnel Ltd
Town or City: Colchester
Location: Suffolk
Sector: Public Relations
Related Job Titles: Customer Service Coordinator
Permanent/Contract: Permanent, Full time
Experience: 1 years
Date: 25-10-2007
Salary: Not specified

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