Dutch Customer Service Executive

Ref: 253123

The Company:

Our client, a large company in North West London, is currently looking to recruit a Trilingual Customer Service Agent who is fluent in Dutch. The position will be based in their North West London office.

The Role:

The role will be responsible:

- To take incoming customer calls and accurately input data, achieving the agreed service level targets;
- To correctly identify customer needs, acting as a consultant
- To obtain detailed knowledge of the reservations system and associated manual procedures
- To set a professional example, ensuring the needs of customers and the team are excellently serviced at all times

Candidate Profile:

Candidates MUST be completely fluent in Dutch.

It is essential to have a professional approach, excellent communication skills and a desire to provide outstanding service to customers. PC literacy is MS office is also required.

Salary/Additional Information:

The starting salary for the role will be around £15,400 + £1,000 supplement per each language. Basic salary is generally reviewed after 3 months. The package also includes excellent benefits such as pension, healthcare, subsidised gym membership, life insurance etc. The working hours for the role are shifts between 06:00 and 18:00.


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International Language Communications is a leading specialist multilingual recruitment agency. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website and register your details.

Agency/Employer: International Language Communications (ILC)
Town or City: London
Location: North West London
Sector: Administration
Related Job Titles: Customer Service Professional
Permanent/Contract: Permanent, Full time
Experience: 1 years
Date: 02-10-2007
Salary: 16400 British Pound / Year

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