Customer Account Manager

Customer Account Manager

As a Customer Account Manager you will be the main point of contact for all customer enquiries. This will involve close collaboration with all departments to ensure the customer’s expectations are met.

Previous experience

Ideally the candidate will have previous experience in the electronics industry and or be used to working closely with a production environment.

Main Responsibilities

 Processing quote enquires

 Processing customers purchase orders

 Co ordinate with purchasing to complete materials costing or to begin procurement.

 Arrange production slots and production paperwork

 Host contract reviews and various other interdepartmental meetings

 Control customer returns

 Arrange customer visits on and off site

 Present customer reviews – KPI’s

 Attend corporate events as and when required.


Key Skills

 Able to communicate at all levels

 Tenacity

 Excellent prioritisation and organisation skills

 Flexible

 Attention to detail


Additional requirements

 Preferably educated to degree level in a related subject

 Working knowledge of Microsoft outlook

 Competent using Microsoft Word, Excel, Access and PowerPoint.

Agency/Employer: Surface Technology International Ltd
Town or City: Hook
Location: Hampshire
Sector: Electronics,Engineering,Manufacturing
Related Job Titles: Account Executive Customer Service,Account Manager Customer Service Representative,Customer Account Coordinator,Customer Account Executive,Customer Account Rep,Customer Account Representative,Customer Account Specialist,Customer Service Account Rep,Customer Service Account Representative,Customer Service Account Specialist
Permanent/Contract: Permanent, Full time
Experience: 0 years
Date: 02-10-2007
Salary: Not specified

Apply to this job

Tell a friend about this job opportunity