BUILD YOUR CAREER THROUGH CUSTOMER SERVICE - AXAPTA SUPPORT

Are you keen to progress your career in a support role that is a vital component of our client's business?

- Permanent Role with Industry Leader!
- Proven support background with ERP software in Financial, HR and manufacturing systems
- Excellent customer service skills.

Do you have experience working with Dynamics AX the newest and fastest growing ERP system?
If so, this is an opportunity for users to transition to another career path..

Ideally you will be a super user for Microsoft Dynamics AX (formerly known as Axapta), the leading ERP Software solution owned and developed by Microsoft. However, if you have experience working in a Support Centre for software applications (preferably Dynamics AX/Axapta) and excellent customer service skills, we would like to receive your CV regardless.

As a Dynamics AX Support Professional you will be responsible to provide electronic support, phone support, advisory services for our customers. You will be able to accept and appropriately resolve customer issues ensuring resolution in a timely manner. You will have strong analysis, problem resolution, judgment, and decision making skills know when to escalate issues to more knowledgeable staff that require a higher degree of technical expertise. Your strong communication skills will ensure that verbal and written responses are relevant, complete and easily understood when communicating with internal team members and customers. Your sound judgment in the management, escalation and resolution of support cases and ability to get on wit people of all levels will set you apart from other candidates.

Please send your CV to Rosemary at De Winter International (Send CV using the apply link) with an extract describing what you can do for our client. RS14095

Agency/Employer: De Winter International
Town or City: Auckland, New Zealand
Location: Abroad
Sector: IT
Related Job Titles: Customer Service Technical Support,Support Tech Customer Service,Technical Support Customer Service Rep,Technical Support Customer Service Representative
Permanent/Contract: Permanent, Full time
Experience: 0 years
Date: 12-04-2008
Salary: Not specified

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